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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bogdan Kozak

September 5, 2024

5  out of  5
rating by Bogdan Kozak
"Great Service. Fast and Easy process."
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Berenice Aguilar Aguilar

August 29, 2024

5  out of  5
rating by Berenice Aguilar Aguilar
"Nikki was very helpful. She gave my family, and I the best possible price. Nikki always returns my calls. She did everything over the phone, and saved me a lot of time."
We responded:
"I am so glad that Nikki was able to help you with your insurance needs! I am glad she was able to save you time, because we know how valuable it is. Let me know if there is anything you need in the future. -Tina"
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Allison Joelle Arnold

August 8, 2024

5  out of  5
rating by Allison Joelle Arnold
"Tina was great!!! I only have a week until I move in and she helped me set renters insurance up within 5 minutes! It was great and made the transition so much smoother! Thank you Tina!"
We responded:
"Thanks Allison! I am glad we were able to help you out with your renters insurance and help make the process smoother for you. If you have and questions or concerns, give us a call! - Tina"
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Sharyelle Meadows

July 26, 2024

5  out of  5
rating by Sharyelle Meadows
"Very Helpful and kind. She also found me the lowest possible rate!"
We responded:
"We appreciate your review, Sharyelle! I am glad to hear about your positive experience with our staff. Please let us know if there is anything we can do to help in the future. -Tina"
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Christian Barrera

July 18, 2024

5  out of  5
rating by Christian Barrera
"Very helpful and polite. Great service!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you found our service helpful and polite. Providing excellent service is our top priority, and your feedback truly makes our day. We look forward to serving you again in the future! - Tina"
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Stenza Swastek

July 9, 2024

5  out of  5
rating by Stenza Swastek
"New client referred by a friend. 100% hands down amazing experience. Got a quote and insured within 5 minutes, going to be with them a while 😁"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that you had an amazing experience and that we were able to get you a quote and insured so quickly. Referrals from friends are the highest compliment, and we're thrilled to have you as a new client. We're looking forward to serving you for many years to come! 😁 - Tina"
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Matt

July 4, 2024

5  out of  5
rating by Matt
"Extremely helpful!!!! I've insured with several Statefarm branches but this one is by far the best. Nikki is amazing and went above and beyond helping me with a situation I had. Tina made the transition from a different instance company back to Statefarm a breeze. Tina and Nikki thanks for being the best agents I've had in the 26 years of my driving career."
We responded:
"Hi Matt, thank you for your review! I am glad that you were pleased with the customer service our office offered. It is nice to hear that our office and Nikki could help you with your situation and answer any questions you had. If you need anything else regarding your insurance needs, feel free to reach out! – Tina"
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Veronica Norman

June 21, 2024

5  out of  5
rating by Veronica Norman
"Tina and Nikki are wonderful to work it! After being with a larger company with a call center, it's been great to have the personal and caring approach of a local office. They are honest, knowledgable, accessible and great advocates. Nikki just helped us through a challenging situation and I could not have been more pleased by how she went above and beyond."
We responded:
"Thank you so much for your lovely review, Veronica! Nikki and I are delighted to hear that you've had such a positive experience with us. It's wonderful to know that our personal and caring approach has made a difference for you. We strive to be honest, knowledgeable, and accessible for our customers, so it's especially gratifying to hear that Nikki went above and beyond to help you through a challenging situation. Your kind words and support mean a lot to us. We're here for you whenever you need us! - Tina"
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Tosha Gholar

June 15, 2024

5  out of  5
rating by Tosha Gholar
"They are the best office and agents I’ve ever worked with. Great customer service."
We responded:
"Thank you so much, Tosha, for your review! It’s wonderful to hear that you've had such a positive experience with our office and our staff. Exceptional customer service is what we strive for, and your feedback confirms that we're on the right track. Thank you for choosing us for your insurance needs! - Tina"
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Stephanie Argamasilla

June 7, 2024

5  out of  5
rating by Stephanie Argamasilla
"Very helpful and prompt office. They really do a great job with all your insurance needs."
We responded:
"Thank you for your wonderful review! We're so glad to hear that you found our office helpful and prompt. It's our goal to provide excellent service and to meet all your insurance needs. Your positive feedback is greatly appreciated, and we look forward to continuing to serve you! - Tina"
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Brian Williams

June 6, 2024

5  out of  5
rating by Brian Williams
"Absolutely amazing people to do business with. I have been with them several years and anytime I had any questions, they were there to answer them. I have multiple items bundled insured through them with no regrets. NEAL!!!"
We responded:
"Thank you so much for your kind words and for being a loyal customer for several years! We're thrilled to hear that you've had such a positive experience with us and that our team has been able to assist you with all your questions. It's fantastic to know that you have multiple items insured through us with no regrets. We truly appreciate your trust and look forward to continuing to serve you. - Tina"
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Jim Carr

May 23, 2024

5  out of  5
rating by Jim Carr
"I have received excellent help when needed. Nikki, in particular, has been extremely helpful."
We responded:
"Thank you for the fantastic review, Jim! We're so glad to hear that you've received excellent help from our team. Nikki is indeed a star, and it's wonderful to know she has been extremely helpful to you. We appreciate your support and look forward to assisting you whenever you need us. If there's anything more we may do, please don't hesitate to reach out! - Tina"
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NaShondra Spiller

May 23, 2024

5  out of  5
rating by NaShondra Spiller
"I highly recommend Tina Biscan and her team, for life insurance. So far my experience with her team has been nothing but amazing! I have experienced the best care for three years. Tina is beyond caring, professional, and compassionate about her work and clients. Her team is just as thoughtful, compassionate, and professional. Thanks for being awesome ladies! 😊"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a wonderful review! It truly means the world to me and my team. We are so grateful for the opportunity to serve you and provide the care and support you have come to expect. Your support and happiness are our top priorities, and knowing that we've been able to make a positive impact on your life over the past three years is incredibly rewarding. Thank you for being such an amazing part of our State Farm family. We look forward to continuing to be here for you in the future! - Tina"
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Matt Ramos

May 13, 2024

5  out of  5
rating by Matt Ramos
"Had some issues this morning that needed immediate attention and resolve. I spoke with Nikki Grigsby and she handled everything for me swiftly while also being extremely easy to talk with and making me comfortable with the situation."
We responded:
"Thank you for taking the time to leave us such a wonderful review, Matt! We're so glad to hear that Nikki was able to resolve your issues quickly and make you feel at ease during the process. Your feedback is important to us, and we'll make sure Nikki knows how much you appreciated her help. Thank you for choosing us for your needs, and we look forward to serving you again in the future! - Tina"
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Nury

May 10, 2024

5  out of  5
rating by Nury
"Nikki was very nice and quick to give me home insurance that I needed for closing."
We responded:
"Thank you for your wonderful review! We're happy to hear that Nikki provided you with the efficient and friendly service needed for your home insurance in time for your closing. At State Farm, we strive to make each step of the insurance process smooth and stress-free. Congratulations on your new home, and welcome to the State Farm family! If you need further assistance or have any questions, we're here to help! - Tina"
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Gloria Lunn

May 2, 2024

5  out of  5
rating by Gloria Lunn
"We have been a whole family customer of State Farm insurance for 43 years and have never.been let down. Their staff members are very supportive, even when issues arise, they will go the extra distance to get things accomplished. Thank you."
We responded:
"Thank you so much for your heartfelt review and for being a loyal State Farm customer for 43 years! We're honored to have earned the trust and support of your entire family over the decades. It's wonderful to hear that our team has consistently been there for you, going the extra mile to resolve any issues. Your kind words inspire us to continue providing the best service possible. Thank you for your continued trust and support! - Tina"
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Susannah Baldock

April 21, 2024

5  out of  5
rating by Susannah Baldock
"Numerous members of my family have been with State Farm car, homeowners and business insurance, collectively, for 45+ years. Tina and her team are always so helpful, responsive, thoughtful, and, if applicable, truthful about whether or not they need to research and find out an answer. No speculation, only facts. Tina and her team at State Farm are trustworthy, personable and truly sincere. That is often hard to find these days. Thank you. Great job, keep it going👌👏 🤩"
We responded:
"Thank you so much for taking the time to share such a wonderful review, Susannah! I’m touched to hear how happy you and your family have been with our services over the years. My team and I strive each day to provide responsive, accurate, and personable service, and it’s incredibly rewarding to know that our efforts are making a difference. We cherish your support and loyalty, and look forward to many more years of serving you with the same dedication and sincerity. Thanks again for being a part of our State Farm family! - Tina"
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Jill Peterson

March 26, 2024

5  out of  5
rating by Jill Peterson
"Recently had an issue with my son not getting his car insurance renewal in the mail. I called and spoke to Nikki Grigsby, and let me tell ya, she was so knowledgeable, friendly, and accommodating. She was able to rectify the situation immediately and take care of everything! It was a real pleasure to speak to her. Thanks!!"
We responded:
"Jill, we're so glad to hear about the fantastic service you received from Nikki! It's wonderful to know that she was able to tackle the issue swiftly and with such warmth. Your kind words mean the world to us, especially about her knowledge and friendliness. We'll definitely be passing them along to Nikki. If you ever need anything else, we're just a call away! Thank you for choosing our office for your insurance needs! - Tina"
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Ally Vertigan

March 19, 2024

5  out of  5
rating by Ally Vertigan
"Navigating our first car accident was tough enough, but made much gentler by Nikki & Tina at State Farm. Their willingness to support me (despite probably dreading my calls on caller ID!) was tremendous."
We responded:
"Thank you so much for your kind words and for sharing your experience, Ally! It truly means the world to Nikki and me to know that we could make your journey through such a challenging time a little bit easier. At State Farm, we aim to be there for our customers, especially when you need us the most. Please never hesitate to reach out, whether it's for questions, support, or even just to chat about how things are going. Remember, there's no such thing as too many calls to us – we're here to support you, each step of the way. Wishing you all the best and safe travels ahead. Thank you again for choosing us to be by your side! - Tina"
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Stacey Boosey

December 14, 2023

5  out of  5
rating by Stacey Boosey
"Updating my review, 5 years later! We’ve continued with Tina and have switched our renters to homeowners and bundled a few other policies. Tina has been there every step of the way, explaining all the details and everything we need to do with each policy change. So helpful! I initially signed up for a basic life insurance policy with Tina. The first policy I signed up for was my first with State Farm and was super easy but the second one was even easier! When I wanted to switch my renters insurance to Tina she made the sign up process and my billing so simple! Tina is responsive, easy and fun to work with, and most importantly there when I need her."
We responded:
"Stacey, thank you so much for taking the time to share your experience , and congratulations on the significant milestones like transitioning from renters to homeowners! It's fantastic to hear that I have been consistently helpful and made the insurance journey smoother for you. We're thrilled to have you as part of the State Farm family, and it's always a pleasure to assist with your insurance needs. If you ever have more questions or need assistance in the future, the team and I are here for you. Here's to many more years of providing excellent service! - Tina"
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Vonnise Smith Hussey

November 10, 2023

5  out of  5
rating by Vonnise Smith Hussey
"Nikki is amazing and has continued to provide quality customer service!"
We responded:
"Vonnise, we're happy to hear about your stellar experience with Nikki! Our team at State Farm takes pride in delivering top-notch customer service, and Nikki is no exception. Your kind words are the fuel that keeps our dedication engine running. If there's anything else you need, just give us a shout – Nikki and the rest of the team are here to make your insurance journey smooth! - Tina"
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Cheyenne Asbury

October 13, 2023

5  out of  5
rating by Cheyenne Asbury
"Nikki is amazing! Nikki has the best interest of her clients and their families! Highly recommend Nikki for all your insurance needs!! Thank you Nikki!"
We responded:
"Cheyenne, I’m absolutely delighted to hear your kind words! Nikki is indeed a star when it comes to caring for her customers and their families. We appreciate your recommendation, and Nikki thanks you for your heartfelt support! - Tina"
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Marina

September 22, 2023

5  out of  5
rating by Marina
"I am working with Nikki on my insurance needs. She is amazing, very responsive and I can tell she has the best interest for her clients. The day that I bought my new car, I learned I needed to have insurance to drive home. It was late, after work hours on Friday. She spend lots of time with me on the phone, and overcame all the obstacles. Finally, I could drive my new car home. I will never forget you Nikki!!! 😊"
We responded:
"Marina, thank you so much for taking the time to share your fantastic experience with Nikki! We're so happy to hear that she's been such an asset in fulfilling your insurance needs. Nikki is dedicated and responsive, and your words echo the sentiments of many other customers. It's heartwarming to know that she goes above and beyond to make sure her customers are at the forefront. We've all been there - that moment when you're eager to drive your new car home, only to realize you need insurance, and it's after office hours on a Friday! But Nikki's commitment to helping you navigate this hurdle speaks volumes about her dedication to our customers. We'll make sure she knows how much her efforts meant to you. If you ever need assistance in the future, don't hesitate to reach out. Safe driving with your new car! - Tina"
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Paul Siano

September 4, 2023

5  out of  5
rating by Paul Siano
"Spectacular working with Tina and her team ! Her knowledge is skimpily remarkable and gives great detailed advice, also wasn’t pushy so total win in my book"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had a spectacular experience working with Tina and her team. Tina's knowledge and detailed advice are truly assets, and we're glad she made you feel comfortable without any pressure. Your feedback is a total win in our book as well! - Tina"
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Shelby Sansone

August 21, 2023

5  out of  5
rating by Shelby Sansone
"I have been working with Nikki for the past 6+ months. She has been very helpful and kind throughout the whole process. She communicates very well and I can tell she has my best interests in mind."
We responded:
"Hi Shelby! Thank you so much for your kind review. We work our best to make sure you're happy with the services we provide!"