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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Mordis

Dave Mordis

October 16, 2024

5  out of  5
rating by Dave Mordis
"I recently worked with Tina Biscan at State Farm to set up a life insurance policy, and I couldn’t be happier with the experience. Tina was incredibly knowledgeable and patient, taking the time to explain all my options in detail and ensuring I understood the coverage that best suited my needs. Her professionalism and dedication really stood out, making the whole process smooth and stress-free. On top of her excellent service, she even gave me a cool State Farm hat as a swag gift, which was a fun and personal touch. I highly recommend Tina for anyone looking for insurance – she’s the best! 💯"
We responded:
"Hi Dave! Thank you for your glowing review and feedback, I am so happy to hear that we were able to give you such an amazing experience and help you understand all of the information you were given. If you need any further assistance, do not hesitate to give us a call or stop by the office! - Tina Biscan State Farm Insurance Agent"
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J. Q.

October 8, 2024

5  out of  5
rating by J. Q.
"Always very responsive to concerns, questions, and request. Great agent and I have been a customer for some years now."
We responded:
"Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you've had a great experience with our team over the years. Our goal is always to be responsive and supportive, and it’s wonderful to know that we've met your expectations. - Tina Biscan State Farm Agent"
Profile photo of Eileen Hamill

Eileen Hamill

September 26, 2024

5  out of  5
rating by Eileen Hamill
"Alyssa was very helpful. I've used state farm for years and am very satisfied. I am thankful for her help."
We responded:
"Hi Eileen! Thank you for your lovely review of our office! I appreciate hearing from you about your experience and I am glad that we were able to help keep you satisfied with our services for so long. Feel free to give us a call or stop in with any questions! - Tina Biscan, State Farm Insurance Agent"
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Jamie Malone

September 24, 2024

5  out of  5
rating by Jamie Malone
"Tina and her staff are very knowledgeable and helpful."
We responded:
"Hi Jamie! Thank you for your glowing review and feedback! I am happy to hear that we were able to give you the help and information you were looking for. Please reach out should you have any questions! - Tina Biscan, State Farm Insurance Agent"
Profile photo of Elona Freda

Elona Freda

September 17, 2024

5  out of  5
rating by Elona Freda
"Niki Grigsby is my insurance agent she treats me like family always gets me the best rates answered all my questions she is truly the best insurance agent I have ever met ❤️"
We responded:
"Hey Elona! I am so happy to hear such amazing feedback from you and your experience with our office! I am pleased that we were able to get you the help you needed for your situation and made you feel comfortable. Please give us a call with any questions that come up! – Tina Biscan, State Farm Insurance Agent "
Profile photo of Sebastian Krembuszewski

Sebastian Krembuszewski

September 17, 2024

5  out of  5
rating by Sebastian Krembuszewski
"Very helpful! Nikki Grigsby helped to make sure my first car was properly insured and also quick to respond. Would highly recommend"
We responded:
"Thanks for you stunning review and even better feedback, Sebastian! I am pleased to hear that we were able to give you such an amazing experience with us and help you out with your auto insurance. Please give us a call should you have any questions! – Tina Biscan, State Farm Insurance Agent"
Profile photo of Dylan Piddington

Dylan Piddington

September 17, 2024

5  out of  5
rating by Dylan Piddington
"Very fast and efficient service. Nikki Grigsby was very helpful with getting me with auto insurance I will keep coming back!!"
We responded:
"Hi Dylan! I am happy to hear your positive feedback on your experience with us! Our team is amazing and I am glad we were able to help you out with your auto insurance. Please do not hesitate to reach out with any questions! – Tina Biscan, State Farm Insurance Agent"
Profile photo of Jennifer Gavrick

Jennifer Gavrick

September 17, 2024

5  out of  5
rating by Jennifer Gavrick
"Nikki Grigsby is wonderful, helpful and very patient. She took the time to explain and go over all of our policies and coverages."
We responded:
"We appreciate your glowing feedback, Jennifer! I am so happy to hear that our office made your experience a positive one and could help you understand all of your plans with you. Please feel free to reach back out should you have any more questions or concerns! – Tina Biscan, State Farm Insurance Agent"
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Jesus Sanchez

September 17, 2024

5  out of  5
rating by Jesus Sanchez
"I love this place. Nikki was very efficient."
We responded:
"Hi Jesus! Thank you for your lovely review of our office! I am glad that we could help you out with your insurance needs and get you the information you were looking for. Please give us a call with any questions! – Tina Biscan, State Farm Insurance Agent"
Profile photo of Bogdan Kozak

Bogdan Kozak

September 5, 2024

5  out of  5
rating by Bogdan Kozak
"Great Service. Fast and Easy process."
We responded:
"Thank you, Bogdan! We appreciate your feedback on your experience with us, and I am glad that we were able to help make this process a little easier for you. Feel free to reach out with any questions that come up! - Tina Biscan, State Farm Insurance Agent"
Profile photo of Berenice Aguilar Aguilar

Berenice Aguilar Aguilar

August 29, 2024

5  out of  5
rating by Berenice Aguilar Aguilar
"Nikki was very helpful. She gave my family, and I the best possible price. Nikki always returns my calls. She did everything over the phone, and saved me a lot of time."
We responded:
"I am so glad that Nikki was able to help you with your insurance needs! I am glad she was able to save you time, because we know how valuable it is. Let me know if there is anything you need in the future. -Tina"
Profile photo of Allison Joelle Arnold

Allison Joelle Arnold

August 8, 2024

5  out of  5
rating by Allison Joelle Arnold
"Tina was great!!! I only have a week until I move in and she helped me set renters insurance up within 5 minutes! It was great and made the transition so much smoother! Thank you Tina!"
We responded:
"Thanks Allison! I am glad we were able to help you out with your renters insurance and help make the process smoother for you. If you have and questions or concerns, give us a call! - Tina"
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Sharyelle Meadows

July 26, 2024

5  out of  5
rating by Sharyelle Meadows
"Very Helpful and kind. She also found me the lowest possible rate!"
We responded:
"We appreciate your review, Sharyelle! I am glad to hear about your positive experience with our staff. Please let us know if there is anything we can do to help in the future. -Tina"
Profile photo of Christian Barrera

Christian Barrera

July 18, 2024

5  out of  5
rating by Christian Barrera
"Very helpful and polite. Great service!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you found our service helpful and polite. Providing excellent service is our top priority, and your feedback truly makes our day. We look forward to serving you again in the future! - Tina"
Profile photo of Stenza Swastek

Stenza Swastek

July 9, 2024

5  out of  5
rating by Stenza Swastek
"New client referred by a friend. 100% hands down amazing experience. Got a quote and insured within 5 minutes, going to be with them a while 😁"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that you had an amazing experience and that we were able to get you a quote and insured so quickly. Referrals from friends are the highest compliment, and we're thrilled to have you as a new client. We're looking forward to serving you for many years to come! 😁 - Tina"
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Matt

July 4, 2024

5  out of  5
rating by Matt
"Extremely helpful!!!! I've insured with several Statefarm branches but this one is by far the best. Nikki is amazing and went above and beyond helping me with a situation I had. Tina made the transition from a different instance company back to Statefarm a breeze. Tina and Nikki thanks for being the best agents I've had in the 26 years of my driving career."
We responded:
"Hi Matt, thank you for your review! I am glad that you were pleased with the customer service our office offered. It is nice to hear that our office and Nikki could help you with your situation and answer any questions you had. If you need anything else regarding your insurance needs, feel free to reach out! – Tina"
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Veronica Norman

June 21, 2024

5  out of  5
rating by Veronica Norman
"Tina and Nikki are wonderful to work it! After being with a larger company with a call center, it's been great to have the personal and caring approach of a local office. They are honest, knowledgable, accessible and great advocates. Nikki just helped us through a challenging situation and I could not have been more pleased by how she went above and beyond."
We responded:
"Thank you so much for your lovely review, Veronica! Nikki and I are delighted to hear that you've had such a positive experience with us. It's wonderful to know that our personal and caring approach has made a difference for you. We strive to be honest, knowledgeable, and accessible for our customers, so it's especially gratifying to hear that Nikki went above and beyond to help you through a challenging situation. Your kind words and support mean a lot to us. We're here for you whenever you need us! - Tina"
Profile photo of Tosha Gholar

Tosha Gholar

June 15, 2024

5  out of  5
rating by Tosha Gholar
"They are the best office and agents I’ve ever worked with. Great customer service."
We responded:
"Thank you so much, Tosha, for your review! It’s wonderful to hear that you've had such a positive experience with our office and our staff. Exceptional customer service is what we strive for, and your feedback confirms that we're on the right track. Thank you for choosing us for your insurance needs! - Tina"
Profile photo of Stephanie Argamasilla

Stephanie Argamasilla

June 7, 2024

5  out of  5
rating by Stephanie Argamasilla
"Very helpful and prompt office. They really do a great job with all your insurance needs."
We responded:
"Thank you for your wonderful review! We're so glad to hear that you found our office helpful and prompt. It's our goal to provide excellent service and to meet all your insurance needs. Your positive feedback is greatly appreciated, and we look forward to continuing to serve you! - Tina"
Profile photo of Brian Williams

Brian Williams

June 6, 2024

5  out of  5
rating by Brian Williams
"Absolutely amazing people to do business with. I have been with them several years and anytime I had any questions, they were there to answer them. I have multiple items bundled insured through them with no regrets. NEAL!!!"
We responded:
"Thank you so much for your kind words and for being a loyal customer for several years! We're thrilled to hear that you've had such a positive experience with us and that our team has been able to assist you with all your questions. It's fantastic to know that you have multiple items insured through us with no regrets. We truly appreciate your trust and look forward to continuing to serve you. - Tina"
Profile photo of Jim Carr

Jim Carr

May 23, 2024

5  out of  5
rating by Jim Carr
"I have received excellent help when needed. Nikki, in particular, has been extremely helpful."
We responded:
"Thank you for the fantastic review, Jim! We're so glad to hear that you've received excellent help from our team. Nikki is indeed a star, and it's wonderful to know she has been extremely helpful to you. We appreciate your support and look forward to assisting you whenever you need us. If there's anything more we may do, please don't hesitate to reach out! - Tina"
Profile photo of NaShondra Spiller

NaShondra Spiller

May 23, 2024

5  out of  5
rating by NaShondra Spiller
"I highly recommend Tina Biscan and her team, for life insurance. So far my experience with her team has been nothing but amazing! I have experienced the best care for three years. Tina is beyond caring, professional, and compassionate about her work and clients. Her team is just as thoughtful, compassionate, and professional. Thanks for being awesome ladies! 😊"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a wonderful review! It truly means the world to me and my team. We are so grateful for the opportunity to serve you and provide the care and support you have come to expect. Your support and happiness are our top priorities, and knowing that we've been able to make a positive impact on your life over the past three years is incredibly rewarding. Thank you for being such an amazing part of our State Farm family. We look forward to continuing to be here for you in the future! - Tina"
Profile photo of Matt Ramos

Matt Ramos

May 13, 2024

5  out of  5
rating by Matt Ramos
"Had some issues this morning that needed immediate attention and resolve. I spoke with Nikki Grigsby and she handled everything for me swiftly while also being extremely easy to talk with and making me comfortable with the situation."
We responded:
"Thank you for taking the time to leave us such a wonderful review, Matt! We're so glad to hear that Nikki was able to resolve your issues quickly and make you feel at ease during the process. Your feedback is important to us, and we'll make sure Nikki knows how much you appreciated her help. Thank you for choosing us for your needs, and we look forward to serving you again in the future! - Tina"
Profile photo of Nury

Nury

May 10, 2024

5  out of  5
rating by Nury
"Nikki was very nice and quick to give me home insurance that I needed for closing."
We responded:
"Thank you for your wonderful review! We're happy to hear that Nikki provided you with the efficient and friendly service needed for your home insurance in time for your closing. At State Farm, we strive to make each step of the insurance process smooth and stress-free. Congratulations on your new home, and welcome to the State Farm family! If you need further assistance or have any questions, we're here to help! - Tina"
Profile photo of Gloria Lunn

Gloria Lunn

May 2, 2024

5  out of  5
rating by Gloria Lunn
"We have been a whole family customer of State Farm insurance for 43 years and have never.been let down. Their staff members are very supportive, even when issues arise, they will go the extra distance to get things accomplished. Thank you."
We responded:
"Thank you so much for your heartfelt review and for being a loyal State Farm customer for 43 years! We're honored to have earned the trust and support of your entire family over the decades. It's wonderful to hear that our team has consistently been there for you, going the extra mile to resolve any issues. Your kind words inspire us to continue providing the best service possible. Thank you for your continued trust and support! - Tina"